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Find the answers to common problems that can make or break your business. 

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"How do I reach a leader who is repulsed by personal recognition?" relationships trust building May 18, 2023

If you want to pierce the heart of your toughest, thickest skinned team member, do something nice for one of their children. 

  • Broken arm playing...
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The Atomic Bomb of Handwritten Notes relationships trust building May 18, 2023

I’m sure you’ve heard me beat the drum of writing handwritten notes to team members. It really is one of the best returns on your time and...

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Weddings are Optional. Hospitals and Funerals are Mandatory. relationships team conflict trust building May 18, 2023

One of the decisions every leader makes is how they will walk the line between professional relationships and personal relationships.

Some leaders...

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The Power of Handwritten Notes handwritten notes relationships trust building May 18, 2023

Over several decades, I have experimented with many ways to build strong relationships with people in the business. Time is a huge asset and there never...

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"I struggle with how to correct my leaders. I either don’t say anything at all or hold it in until I explode with anger and blow torch the room. I need help." difficult conversations team conflict May 18, 2023

When you signed up to be a leader, part of the job is to correct the behavior and performance of the people that you lead. The product that...

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"How far should I let a leader go with me when they are frustrated? Should I shut them down or give them some room?" difficult conversations personality styles team conflict May 18, 2023

One of my favorite things about people is that no two are exactly alike.

Some like to process quietly for a time. Others need to get it out in the open...

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10 PROFIT-SHARING PRO TIPS FOR OWNERS

Profit sharing can feel intimidating, because it can mean a lot of different things. I break the conversation down into 10 simple ways to systematically share the profits of your company with the team that helps create them.

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