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relationships retention trust building Oct 30, 2023
actions speak louder than words

Some of your most powerful leadership moments don't require words in order to tell everyone in the room exactly what type of leader you are...

  • When you sit by the new guy at lunch.
  • When you miss a meeting in the office to change someone's tire in the parking lot.
  • When you see a team member out to dinner with their family and you pick up their tab.
  • When a team member sees you in the long visitation line at a family member's funeral.
  • When you buy a team member tickets to take their dad to the big game.
  • When you show up at the team's lunch celebrating their best month of sales.
  • When you stand in the back of the room during the midnight launch of the new website.
  • When you work the days between Christmas and New Years so others can travel to spend more time with family.
  • When you see a team member giving their family a tour of the office and you stop and talk with them.
  • When you show up in the emergency room after a team member's child has an accident.

Never forget that the things you DO often carry more weight than the things you SAY.  

 

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