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"How do I reach a leader who is repulsed by personal recognition?" relationships trust building May 18, 2023

If you want to pierce the heart of your toughest, thickest skinned team member, do something nice for one of their children. 

  • Broken arm playing...
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The Atomic Bomb of Handwritten Notes relationships trust building May 18, 2023

I’m sure you’ve heard me beat the drum of writing handwritten notes to team members. It really is one of the best returns on your time and...

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Weddings are Optional. Hospitals and Funerals are Mandatory. relationships team conflict trust building May 18, 2023

One of the decisions every leader makes is how they will walk the line between professional relationships and personal relationships.

Some leaders...

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The Power of Handwritten Notes handwritten notes relationships trust building May 18, 2023

Over several decades, I have experimented with many ways to build strong relationships with people in the business. Time is a huge asset and there never...

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The Little Known Way To Let Your Team Know You Care About Them Beyond Their Production building team unity relationships trust building May 18, 2023

If you’re looking for a way to let your team know you care more about them than just their production, ask them about something other than their...

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"A team member that just told me they were fine a week ago resigned today. What’s up with that?" relationships team conflict trust building May 18, 2023

A team member that just told me they were fine a week ago resigned today. What’s up with that?

Did you know that almost no one that reports to you...

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